Customer Service Week – 8th October

From 4th to 8th October, we celebrated Customer Service Week. This initiative was championed by Institute of Customer Experience (ICX Kenya) in collaboration with Kenya Bankers Association (KBA). The theme this year was “Driving customer inclusion” tagged under “The power of service.” There were loads of activities for customers in…
Read More

KBA Customer survey – 20th September

The Kenya Bankers Association ran a campaign from 2nd August to 20th September 2021 to gauge levels of Customer Satisfaction across the industry. During this period, customers participated in the survey and voted for their favorite banks. As ABC Bank, we value your feedback. Our customers’ needs are our priority…
Read More

ABC Bank participates in Agriculture Webinar – 11th August

ABC Bank participated in a webinar organized by Agricultural Industry Network (AIN) titled “Reflections on Agricultural Reforms and Emerging Technologies” on 19th August, 2021. AIN is an association that brings together key players along the entire agriculture value chain including producers, processors, traders, employees, co-operatives and consumers in the agricultural…
Read More